Client Testimonials

Katie looking after one of our clients

At Tailor Maid Home Care, we take pride in the care we provide for our clients, and over the years we have received many words of thanks and support. We are always asking for feedback to ensure we are providing meaningful care for you or your loved ones, and below is some of the great feedback we have received, and that the clients have allowed us to share with you:

“I would like to thank all the staff in Tailor Maid for providing an outstanding service for my mum Muriel. Your staff provided a great service for my Mum, sometimes in challenging circumstances. Mum really enjoyed her time and the Carer support enabled her to live in her own home for a full year more than anticipated. Without exception the carers who looked after Mum were kind and considerate. Tailor Maid Home Care provides a valued service to our community and we are very grateful for that.”

C. Berry, 10/04/21

“We loved the flexibility you provided in terms of what you could do with Mum, playing cards, reading or just sitting with her for company or doing housework which we really appreciated!

Communication was excellent, small details were noticed and we were called about any changes noted. The carers were all reliable and most respectful which meant a lot to her and us. The flexibility offered was most helpful when we required went above and beyond.

As a family we felt that you all went out your way to help and went above and beyond. Thank you!

S. Lygate, 09/04/21

“Very well organised, very well skilled, very good care and service that made it possible for me to cope”

Mr C Smullen, 31/12/18

“Staff very friendly and helpful in every way. Have recommended Tailor Maid to several friends without reservation.”

Mrs C Biggart, 05/04/19

“Excellent Reliability, respectfulness, communication, flexibility and service effectiveness.”

Mrs M Ralston, 31/07/19

“Each member of the team provided excellent care, every opportunity was given in incorporating preferences into her care plan.”

“Everything that could be done was done to accommodate the needs and indeed the changing needs of my wife.”

“Tailor Maid always ensured that not only was a new member of the team introduced, but several hours were spent running through the procedures to ensure both the staff and my wife were comfortable.”

“The individual carer also would bring in their own items such as nail care to help brighten my wife’s day”

Mr H Gordon, 31/08/19

“I have nothing but positive things to say about Tailor Maid. I would recommend their services to other elderly clients and their families who are unable to do the caring themselves.”

Mrs C Murray, 07/07/19

“Always a terrific service for Mum and super understanding of her needs.”

“They were exceptional. Mum always wanted early and they obliged.”

S McCulloch, 24/09/19

“Carers often went beyond the call of duty to offer care and support.”

“The ladies of Tailor Maid were unfailingly kind to my mother and gave her valuable support at home”

J Tubman, 29/09/19

“The consistent standard of care and compassion demonstrated across a wide team of carers was a credit to the company. I have been very impressed and comforted by the whole ‘Tailor Maid’ caring culture.”

J Carter, 25/11/19

“Tailor Maid offer an excellent service which was invaluable to me and my mum. Thank you for the help and support.”

M Malcolm, 19/05/20

“The Care Team were very reliable and always treated my mother with kindness and respect.”

J Laird, 5/11/20

“Great service from knowledgeable staff who took the pressure off us all. Easy to talk to and were of great help. Just a wee note of thanks for looking after me, brightening up my day and being friendly and kind.”

V Langmuir, 20/10/20

“Over two years we received excellent care in every respect and I would recommend anyone to engage Tailor Maid Home Care for care without hesitation.”

I Morris, 01/06/20