Client Testimonials

At Tailor Maid Home Care, we take pride in the care we provide for our clients, and over the years we have received many words of thanks and support. We are always asking for feedback to ensure we are providing meaningful care for you or your loved ones, and below is some of the great feedback we have received, and that the clients have allowed us to share with you:

The Tailor Maid services have supported my parents’ wish to remain in their own home and enjoying a standard of care that would be difficult to replicate in a care setting. The Tailor Maid team have been invaluable in supporting me in the care of my parents, their value extends far beyond the immediate care of my parents, thank you.

Lesley Rankin (daughter) May 2024

“As a retired nurse I was extremely impressed by the caring services provided by Tailor Maid Home Care. They took great care to ensure that the same carers were scheduled to care for my husband which meant that he and I got to know the carers and they got to know my husband and I. this is so important.”

Service User, May 2024

“I have no hesitation in recommending Tailor Maid Home Care. Each and every carer was very caring and able to build a good relationship with my husband and I. This gave us both confidence and made a difficult situation much easier.
The carers were well trained, very professional and always punctual and courteous. They cared for my husband right up until the last day of his life and supported us through a difficult time.
Thank you”

Service User, May 2024

“The timing of visits was agreed with us and was always reliable. The care services delivered were always very professional. In addition, good personal relationships were developed.
A strong feature of the service was the Birdie system. This allowed us to keep in touch with Irene’s care at all times”

John Travers, July 2023

“I would highly recommend Tailor Maid. My Mum and Dad were never let down once during the pandemic on any of their visits, in fact over the 4 years they were never let down at all !!
All the staff were so friendly, caring, kind and considerate and would go out their way to help.
Many thanks to everyone, you made life a lot easier for Mum and Dad and helped keep them in their own home for a longer period of time.
With sincere thanks ….”

Anonymous service user, June 2023

“We received excellent care from Tailor Maid and would not have been able to have Dad at home for as long as we did if Tailor Maid hadn’t been able to help.
Every care was excellent
Thank you so much Tailor Maid, we cannot recommend you highly enough !!”

Caroline Stevenson, daughter of service user, November 2022

“Dad received a very high quality of care and support from Tailor Maid.The staff were well trained and the Management were always supportive.I would certainly recommend Tailor Maid to anyone looking for their loved one.”

Margaret Whyte daughter of service user 5th January 2022

“Much gratitude for the outstanding level of Care”

G Dickinson, January 2022

“Once again I must write to say Thank you to all the staff at Tailor Maid- what a wonderful bunch of girls. Also to staff who come out in all weathers to look after us“

M Reid, February 2022

“I would like to thank all the staff in Tailor Maid for providing an outstanding service for my mum Muriel. Your staff provided a great service for my Mum, sometimes in challenging circumstances. Mum really enjoyed her time and the Carer support enabled her to live in her own home for a full year more than anticipated. Without exception the carers who looked after Mum were kind and considerate. Tailor Maid Home Care provides a valued service to our community and we are very grateful for that.”

C. Berry, 10/04/21

“We loved the flexibility you provided in terms of what you could do with Mum, playing cards, reading or just sitting with her for company or doing housework which we really appreciated!

Communication was excellent, small details were noticed and we were called about any changes noted. The carers were all reliable and most respectful which meant a lot to her and us. The flexibility offered was most helpful when we required went above and beyond.

As a family we felt that you all went out your way to help and went above and beyond. Thank you!“

S. Lygate, 09/04/21

“Very well organised, very well skilled, very good care and service that made it possible for me to cope”

Mr C Smullen, 31/12/18

“Staff very friendly and helpful in every way. Have recommended Tailor Maid to several friends without reservation.”

Mrs C Biggart, 05/04/19

“Excellent Reliability, respectfulness, communication, flexibility and service effectiveness.”

Mrs M Ralston, 31/07/19

“Each member of the team provided excellent care, every opportunity was given in incorporating preferences into her care plan.”

“Everything that could be done was done to accommodate the needs and indeed the changing needs of my wife.”

“Tailor Maid always ensured that not only was a new member of the team introduced, but several hours were spent running through the procedures to ensure both the staff and my wife were comfortable.”

“The individual carer also would bring in their own items such as nail care to help brighten my wife’s day”

Mr H Gordon, 31/08/19

“I have nothing but positive things to say about Tailor Maid. I would recommend their services to other elderly clients and their families who are unable to do the caring themselves.”

Mrs C Murray, 07/07/19

“Always a terrific service for Mum and super understanding of her needs.”

“They were exceptional. Mum always wanted early and they obliged.”

S McCulloch, 24/09/19

“Carers often went beyond the call of duty to offer care and support.”

“The ladies of Tailor Maid were unfailingly kind to my mother and gave her valuable support at home”

J Tubman, 29/09/19

“The consistent standard of care and compassion demonstrated across a wide team of carers was a credit to the company. I have been very impressed and comforted by the whole ‘Tailor Maid’ caring culture.”

J Carter, 25/11/19

“Tailor Maid offer an excellent service which was invaluable to me and my mum. Thank you for the help and support.”

M Malcolm, 19/05/20

“The Care Team were very reliable and always treated my mother with kindness and respect.”

J Laird, 5/11/20

“Great service from knowledgeable staff who took the pressure off us all. Easy to talk to and were of great help. Just a wee note of thanks for looking after me, brightening up my day and being friendly and kind.”

V Langmuir, 20/10/20

“Over two years we received excellent care in every respect and I would recommend anyone to engage Tailor Maid Home Care for care without hesitation.”

I Morris, 01/06/20

“Dad received a very high quality of care and support from Tailor Maid. The staff were well trained and the management were always supportive.
I would certainly recommend Tailor Maid to anyone looking for good care for their loved one“

A Crichton, 10/01//22